Introduction: At CruiseWithFelix Journeys LLC, we have a tendency to prioritise your privacy and also the safety of your personal details.

Info we have a tendency to Gather

Straight Offered: Complete Name, Contact range, most popular Cruise Destination (through kind). promoting opt-in preference.

Instantly Gathered: science address, tool type, applications programme, OS, referring link, pages visited, time spent, interaction info, approximate place (from IP).

Cookies & Tracking: we have a tendency to use cookies, pixels (e.g., Google Ads), and alternative following innovations.

Telephone decision informationrmation: Info equipped throughout phone calls, together with cruise liner selections and responses, could also be collected. Calls could also be taped for quality and coaching.

How we have a tendency to Use Your Information

• Call you at intervals 2-3 minutes for cruise inquiries
• Give personalised cruise liner quotes and travel plans
• Send out promotional offers (if opted-in)
• Analyze and enhance our solutions and site
• Abide by lawful responsibilities
• Maximize advertising through Google Advertisements and similar platforms
• Track use patterns and shopper actions

How we have a tendency to Share Your Information

We share information with essential third-party suppliers, including:

• CRM systems for shopper management
• Email advertising systems (if opted-in)
• Analytics devices like Google Analytics
• Cloud hosting solutions
• Call recording and phonephone systems
• Marketing platforms for conversion tracking

Third parties ar guaranteed to defend your information. we would share information if lawfully mixed up or to safeguard our civil liberties.

We don't sell your personal info.

Your Legal rights

• Gain access to, correct, upgrade, or delete your data
• Take out promoting authorization
• Challenge advertising and promoting processing
• Information transportability
• Lodge complaints with authorities
• Contact: privacy@cruisewithfelix.com

Data Retention

• Lead data: seven years from last communication
• Call recordings: two years for quality control
• Marketing information: till approval taken out or three years inactive
• Analytics: twenty six months (Google Analytics default)

Cookies and following Technologies

We use cookies for:

• Essential Cookies: web site practicality and security
• Analytics Cookies: Usage patterns (Google Analytics)
• Advertising Cookies: personalised ads and tracking
• Performance Cookies: web site optimization

Manage cookies through browser settings. Opt-out of advertising cookies at:

• optout.networkadvertising.org
• optout.aboutads.info
• adssettings.google.com

Call Recording and Telephone

Notice: phonephone calls could also be videotaped for top quality and coaching. By line of work or acceptive phone calls, you consent to recording.

Recordings ar firmly hold on, on the market simply to authorised employees, and erased when two years.

International info Transfers

Information may well be emotional to countries just like the u. s., with safeguards in position.

Safety Actions

• SSL file encoding for info transmission
• Safe servers with updates
• Accessibility controls and verification
• Routine safety and security audits
• Staff coaching on info security

Modifications to the present Policy

Updates are going to be informed via email or web site thirty days beforehand.

Contact for Privacy Questions

Email: privacy@cruisewithfelix.com
Phone: +1 (866)-424 8496
Address: 57 LESABRE CRES, Brampton, Canada, L6P 3R4